Etihad Airways to propose on board luxury concierge services


To experience a unique luxurious flying experience, Etihad Airways has teamed up with the global concierge provider Ten Group.

Already on the edge of luxury, Etihad’s Airbus A380 fleet proposes The Residence which is a higher class above first meaning you have your own suite composed of a living room, private shower room, and double bedroom.


This elite way to travel will now boast an Etihad Lifestyle Concierge team who will cater to the specified needs of these lucky travelers. The team will work side-by-side with the airline’s Residence by Etihad butlers, who were trained at the London Savoy.

In announcing the new service, Etihad noted that it will be a “highly personalized and discreet experience, providing access to a range of services including dining reservations, entertainment bookings, special events, destination information and lifestyle services.

Whether it is for a last-minute booking at a top London restaurant, tickets for a Broadway show, or even the purchase of a rare blue diamond, our fully connected fleet will enable us to assist guests staying in the Residence by Etihad with their requirements immediately, 24 hours a day, at 35,000 feet, and with the most professional level of service.”

Peter Baumgartner, Etihad Airways’ chief commercial officer added: “We have chosen to collaborate with a provider possessing the global reach and expertise which meet the demands and expectations of our most discerning guests. With the launch of the Etihad Lifestyle Concierge, in partnership with Ten Group, we are taking luxury airline travel to levels never experienced before.”

From Abu Dhabi to London going through New York or Sidney the Etihad Airways A380 is sure to be the most luxurious ticket in the sky.

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